Information

Frequently Asked Questions

Short answers about elevator purchase, installation, service and the store.

How long do manufacturing and installation take?

The timeline depends on configuration, manufacturer, transportation and site readiness. The exact schedule is defined at the proposal stage.

Do you work in the regions of Georgia?

Yes. EleWay provides installation, service and technical works across Georgia.

Can I purchase only an elevator part?

Yes. Common parts are available through EleWay Store, while specific components can be sourced on request.

How do I choose the right elevator?

The building type, shaft dimensions, stops, capacity, speed and budget must be evaluated. Our technical team will advise you.

Do you provide 24/7 emergency service?

24/7 support is available under the relevant service agreement.

Is online payment available?

In this version, the order is submitted for confirmation. Real online payment requires integration with a bank or payment provider.